Recruitment

Receptionist

Do you want to be the new face of the business?

Do you want to make a difference and change the new “Normal”?

Do you want to bring back customer service and enhance it to a new level?

Do you want to feel connected and important every day and truly believe that you make a difference?

Look no further……

Greater Whitsunday Vet Services (GWVS) is looking for an amazing team member to add to our team. We have been caring for clients and patients for over 3 years since our newly established clinic opened at the start of 2021 and if we weren’t busy enough, we are currently building a new practice in Proserpine. So, safe to say we like being new and want our applicants to feel part of building our organization from the ground up. We are hoping the clinic will be full steam ahead in November.

Expectations:

  • We need someone confident and outgoing who is willing to sit beside customers on our couches and build rapport with clients and their pets, throughout the day.
  • We need someone who can build a connection with our clients from the get-go via phone call and have exceptional phone skills
  • Attention to details and loves order and efficiency
  • Great presentation and the right attitude are vital.
  • Work un-supervised, can manage priorities, has basic computer skills down pat
  • Good sense of humour, an ability to work at a swift pace whilst not sacrificing attention to detail and never making our clients feel rushed.
  • Adaptable to growth and change

GETTIN' IT DONE

At GWVS we pride ourselves on “GETTIN’ IT DONE”. When we come to work, we do the best for each other, and to the highest standard each day. This means no matter your job title, if you see something that needs doing “GET IT DONE”.

This also means supporting those that have stepped up to “GET IT DONE”. Welcome to GWVS: Be Reliable, Be Accountable and Check your ego at the door.

BACK YOURSELF

Our people are 100% themselves. We’re not afraid to be honest, we trust that you will 100% back yourself to get it done, and we remember to be compassionate.

Above all else, Be 100% you.

GETTING THE BREAD

GETTING THE BREAD isn’t just about us being dedicated to our clients and each other – it’s about being passionate and excited about your career and future.

At GWVS we encourage innovation and reinvention. So, be brave and aim high because we are here to make changes. We never forget who we are and where we come from.

BARKING MAD

Some may say we are BARKING MAD! We have a job that can be exhausting, frustrating, emotional and the rest. But here at GWVS we have a BARKING MAD time doing what we love.

We have amazing jobs that allow us to share a passion for helping pets and our clients.

We are genuine and down to earth. Just remember to have a BARKING MAD time.

What You Get

Support:

  • As a team we set goals that are measured by an online portal to clearly state how we are going with the current services we provide.
  • We want to be able to help guide and grow you to succeed in all aspects by using our experienced team, holding workshops or training days, and ensure that you maintain a work life balance year in year out.

Growth

  • We like to invest in our team growing better every day, so we offer a broad range of different training materials to help enhance the team’s abilities and become better in both work and home life.
  • Goals are measured on a weekly basis via your performance to help motivate and influence success in all aspects ensuring you feel accomplished, and your needs are being met.

Team

  • Our clinic culture is everything to us, our current team contribute so much to this, so it is important for us to pick the right candidate.
  • Honest communication is extremely important to us, we have each other’s back and will support you through your career. Innovation and reinvention is, welcomed here at GWVS. We want people to be brave and share their ideas.

Pay

  • One of our biggest ambitions is to ensure our staff are looked after and get rewarded for the work that they do, and effort put in.
  • Pay rates are dependent on your current experience and along the way we will reward you for goals you achieve through continued learning and measured goals for your role.

Over to you now. To apply for this position, we have listed below a few questions we require you to answer. To do so, phone 07 4786 1010, follow the prompts and leave a message after the beep answering the questions.

You have about 3 minutes to showcase yourself so take as little or long as you like.

Question 1:
Provide an example of when you were a superstar in the call of duty in your previous jobs?

Question 2:
How would your best friend describe you?

Question 3:
What do you believe you can bring to the clinic?

Thank you for your time, we will call you directly should you be successful, please leave your name and contact number at the end so we can contact you. Successful applicants will be phoned within 2 weeks period.

Good luck.

Emergency Assistance

Our Vets and nurses are available for afterhours emergencies for our clients 7 days a week. If you believe your animal is having an emergency, please contact us on 07 4786 1010 and follow the prompts. Here you will reach a member of our nursing team to help triage the situation.

Remember Greater Whitsunday Vet Services is a small team and not only do our vets and nurses work during the day but then go on call when they are at home at night. Please be courteous and only call if there is a genuine emergency. We understand it is a stressful time but please be courteous to staff as no aggression, violence or abuse is tolerated at our clinic.